RQA Capabilities in the Australian and New Zealand Markets

comparison of the New Zealand and Australia map and flag

RQA Group, leading consultancy in product recall, crisis management, and food & product safety, has provided expert services in Australia and New Zealand for many years. RQA offer crisis response services to its insurance clients, brokers and their product recall insurance clients through a strategic relationship with Intelligent Risks (IR), Australia’s foremost management consultancy specialising … Read more

FSMA – Produce Safety Rule


As part of our series of articles on the Food Safety Modernization Act’s (FSMA) 7 Major Rules in conjunction with our product recall insurance client, Perigon, please find below a link to download our latest. The FSMA Major Rules aim to drive the industry from a reactive to a more proactive stance on control of food … Read more

Risks of Vegan vs. “Free From” Labelling to Allergy Sufferers

supplier audit

Gill Dando, Principal Consultant, RQA Group Introduction In my last blog we looked at using the Never Events principle applied to product recalls in the food industry. Never Events can relate to the mislabelling and misrepresentation of food products, posing risks to consumers with dietary restrictions or allergies. This new article explores the rise of … Read more

Product Recall Bulletin Q2 2023

It’s time to reveal the product recall numbers for the first half of 2023. We have crunched the numbers and analysed the trends from around the world and produced our summary of the recall insights from across food, consumer products & automotive, The key facts from the first 6 months of the year are: Click … Read more

Impact on Recall of the New General Product Safety Regulation

What is the GPSR? On 23rd May 2023, the European Parliament and Council published the new General Product Safety Regulation ((EU) 2023/988) (GPSR), replacing the previous General Product Safety Directive (2001/95/EC) (GPSD).  As this is now a regulation as opposed to a directive, it will be directly applicable to all members states, with little room … Read more

MRM Group appoints RQA Group as Crisis Consultants

RQA Group have been selected as the new product recall Crisis Consultants for MRM Group, LLC. In this role, RQA will provide 24/7 product incident support, and, using the pre-incident budget provided by MRM, risk improvement services relevant to product recall. RQA will also offer MRM expert risk engineering and claims support as required. Vince … Read more

Rules One and Two of FSMA


As part of our series of articles on the Food Safety Modernization Act’s 7 Major Rules in conjunction with our product recall insurance client, Perigon, please find below a link to download our latest. This article goes into more detail on rules one and two of FSMA, which are very similar in nature and are … Read more

EC Alert & Cooperation Network – Annual Report 2022 out now

The Alert and Cooperation Network (ACN) consists of the Rapid Alert System for Food and Feed network (RASFF), the Administrative Assistance and Cooperation system network (AAC) and the Agri-Food Fraud Network (FFN). Since 2021, notifications concerning the three networks are transmitted through a unique online platform, iRASFF, to enable a smooth exchange of information between … Read more

Product Recall Bulletin Q1 2023

We have been busy collating, reviewing and analysing the product recall data from the first 3 months of this year, for food, consumer products and auto, from across the world and you can download the bulletin below. Key takeaways are: ·        Allergen issues are now the leading cause of recall in US FDA data · … Read more

What are the FSMA 7 Major Rules?

Following the interest in our recent paper on the FDA Rule on Traceability, over the comingmonths RQA and our product recall insurance client, Perigon, will provide a number of articles covering FDA’s Major Rules and other rules that support the implementation of the Food Safety Modernization Act (FSMA). This article focuses on the background to … Read more

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