RQA Capabilities in the Australian and New Zealand Markets

comparison of the New Zealand and Australia map and flag

RQA Group, leading consultancy in product recall, crisis management, and food & product safety, has provided expert services in Australia and New Zealand for many years.

RQA offer crisis response services to its insurance clients, brokers and their product recall insurance clients through a strategic relationship with Intelligent Risks (IR), Australia’s foremost management consultancy specialising in crisis, security, investigation, and risk management services. A large proportion of IRs crisis response projects in Australia have involved product contamination, both accidental and malicious, and product recall cases.  IR has also been awarded the Outstanding Security Performance Award (OSPA) as the leading security consultancy in Australia in 2018, 2019, 2022 and 2023.

In addition to the crisis response services we can offer the following crisis and recall management services:

  • Product recall and crisis management planning
  • Product recall and crisis management training and simulation exercises
  • Crisis media training
  • Social media crisis training

In the area of food safety, we also have expertise in our consultant network in Australia & New Zealand allowing us to offer training, auditing and consultancy services including:

  • Food Safety & HACCP training
  • Develop HACCP systems
  • Food Defence, VACCP & TACCP planning and training
  • Supplier and site audits
  • Foreign body assessments and advice
  • Allergen management
  • Root cause analysis

For more on how we can help please get in touch on [email protected]


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If you would like more information or to speak with a product risk expert, please share your details below or call us on:
+44 (0)118 405 0192.