Expert consultancy services to the insurance industry.

RQA Group provides expert services to the insurance industry including specialist product recall crisis consultancy support and risk engineering services for many different industries and lines.

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Crisis Consultants – Product Recall

RQA have built an excellent reputation over the past 20 years as experienced product recall consultants and are highly respected throughout the international product recall insurance market for our 24/7 product incident support and insured risk improvement work.

Where RQA is the retained crisis consultant for a product recall insurer, we provide the following premium services:

  • 24/7 incident response service on a global basis for insureds facing recall
  • Direct liaison with insureds to brief on incident response process
  • Provide expert risk improvement services to insureds as part of the recall policy funding
  • Support insurers in policy retention and value added services
  • Bespoke, confidential risk engineering reports with priority turnaround times
  • Discounted pricing on RQA’s Risk Engineering publications
For more detail on how we can help product recall underwriters and your insureds click here or get in touch on [email protected] or call +44 (0)118 405 0192.

Risk Engineering Services

RQA have a global network of expert consultants with vast industry experience in many different sectors, including food, petfood, consumer products, automotive, energy, lithium-ion batteries and more. These consultants can work alongside your internal Risk Engineering team or act as an outsourced function if you don’t have one, assisting underwriters, claims teams, and brokers with expert insight into sectors, technologies, products or even individual companies.

Click here for more on how we can help or get in touch on [email protected]

Risk Engineering Reports

Our specialist consultants also produce expert reports on their sectors and technologies, such as lithium-ion battery technology and risks or electric vehicle manufacturing and risks, and these are available to purchase. We can also provide bespoke reports on request or tailor existing content to suit your requirements.

For any questions about our insurance support services please click below or call us on +44 (0)118 405 0192.


“Service to our insureds has improved considerably since we have partnered with RQA as our product recall crisis consultant. Immediate and efficient responses are a great comfort to companies in crisis and our partners at RQA provide our insureds exactly that!”

Louis Lubrano - President, Berkley Global Product Recall

Berkley Global Product Recall logo

Other relevant services

RQA Group specialise in crisis management and offer a comprehensive and customised service throughout the whole process.
RQA Group can assist you with all aspects of business continuity, from creating a new Business Continuity Plan, assisting in understanding your risk profile and more.
The best way to reduce your product recall risk if you are a food manufacturer is to have a comprehensive food safety and quality programme.

Trusted by leading brands

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If you would like more information or to speak with a product risk expert, please share your details below or call us on:
+44 (0)118 405 0192.