“RQA Group have provided risk management consulting and training to our businesses around the world for many years. They have also helped us to ensure we are prepared for product recalls and business continuity challenges. They are highly professional and expert in their field and we consider them a valuable resource across the business.”

Tom Richardson, Group Insurance Director, Associated British Foods plc

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“The Speedibake Crisis Management Committee were put through their paces in a crisis challenge test by RQA Group. It was a tough but rewarding day and the team performed well together. This puts us in a better position to effectively manage potential crises in future. Thank you RQA for making it feel so realistic!”

Peter Wilcock, Technical Manager, Speedibake

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“De’Longhi Group has been working with RQA for several years now, always finding it very beneficial to the company, teams and people. High professionalism, prompt and competent interventions, have provided great benefits and contributions to continuous improvement of our processes, the strengthening of a preventive approach to potential crisis, and effective training. A very successful cooperation indeed!”

Lorenzo Paglierani, Group Product Safety & Liability Director, Delonghi Group

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“I would like to thank RQA for the amazing job! The crisis simulation went very well and the observations provided in the report were extremely insightful.”

Francesco Giliotti, Legal Vice President, Group DPO, Group Crisis Team Coordinator, Barilla S.p.A.

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“We have worked with the RQA Group for the past year now and throughout this time, have been able to deliver a complete overhaul to the structure of our Business Continuity Management documentation for our Global portfolio. With Business Impact Analysis, Crisis and Recovery Plans now complete, we have begun working on Simulation exercises to put our plans to the test. The exercises that we have completed to date are professionally run to a high standard and provide great value to our staff and organisation.”

Sarah Jeffrey, Group Health, Safety and Property Compliance Manager, Charles Taylor Plc

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“Service to our insureds has improved considerably since we have partnered with RQA as our product recall crisis consultant. Immediate and efficient responses are a great comfort to companies in crisis and our partners at RQA provide our insureds exactly that!”

Louis Lubrano, President, Berkley Global Product Recall

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“Sedgwick UK have worked with RQA for several years now. As well as their multi-talented team bringing many skills to assist in the work we do for insurers, we have consistently found them to be professional, competent, alive to insurers’ needs and thoroughly nice people to work with.”

Andrew Robinson, Global Head of Product Liability & Recall, Sedgwick UK

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“We have been using RQA Group for incident management training courses and live crisis exercises involving the emergency services for several years across our business. They are delivered in a highly professional and expert manner and always provide excellent learning opportunities for our staff.”

David Belcher, Security Manager, Heineken UK

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“I am global governance director for Quality & Food Safety for Barilla and we have collaborated with RQA for several years, we have had the chance to use their expertise and knowledge in Food Safety and we are very pleased to continue the collaboration in the future”

Antonio Nespoli, Global Quality & Food Safety Governance Director, Barilla S.p.A.

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“The LEGO Group had a web-based training when we introduced our new Global Recall and Incident Management Plan for our key stakeholders from all parts of the world. We were really impressed of how structured and quickly RQA took us through a plan consisting of several documents. All the participants were after the web-training familiar with our new Global Recall and Incident Management Plan.

One of the benefits of having a web-based training is the saving of costs – it is a very cost effective solution when we are comparing the web-training costs with the traveling costs and time our colleagues must spend for participating in a meeting of few hours.”

Steen Hansen, LEGO Juris A/S - Corporate Insurance Team, Lego Group

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“We recently used RQA as a new training provider. The training was well received by our staff and very beneficial to the business. A positive experience all round which we intend to repeat in the very near future.”

Rhonda Culliney, Training Manager, Jacksons Bakery

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“The delivery, relevance and content of the Level 3 HACCP course were ideally suited to our needs, both for “first timers” and as a refresher for more experienced personnel.”

Ian Simpson, QA Manager, Fayrefield Foods Limited

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“We fortunately have never had a recall situation. So whilst we have a procedure and team in place they have never been tested. The training by RQA enabled us to try our team and confirm our system. After the simulation we were able to identify any weaknesses and amend. Now thanks to the RQA training we are much more confident that we would be able to manage any event.”

Stewart Sinclair, Quality Manager, Broxburn Bottlers Ltd

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“The training course we had with RQA was “Level 3 Award in HACCP for Food manufacturing”. This course was mainly provided for our senior team but some members had just basic awareness and were still able to follow the content. We found the course very informative and well presented.”

Natalja Page, Quality Assurance Manager, Bennett Opie Ltd

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“RQA training has provided numerous training courses which have all proved successful. They have been run professionally by experienced personnel with expert knowledge. Employee feedback has always been positive and as a Company we are keen to continue the relationship with this organisation.”

Mr Charles Gill, Director, FA Gill

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How can we help?

We have specialist skills in a variety of sector and industries, contact us to see how we can help you.
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If you would like more information or to speak with a product risk expert, please share your details below or call us on:
+44 (0)118 405 0192.