Terms & Conditions
Website Terms & Conditions
Last updated: October 2026
- Introduction
Welcome to the RQA Group website (www.rqa-group.com).
These Terms and Conditions govern your use of this website. By accessing or using the website, you agree to comply with these terms. If you do not agree with them, please discontinue use of the website.
This website is operated by RQA Europe Ltd, trading as RQA Group (“RQA”, “we”, “us” or “our”).
Company details:
- Registered company name: RQA Europe Limited
- Trading name: RQA Group
- Registered office: Wyvols Court, Basingstoke Road, Swallowfield, Reading, Berkshire, RG7 1WY, United Kingdom
- Company registration number: 3337057
- VAT registration number: GB642280064
- Contact email: [email protected]
We reserve the right to update these Terms and Conditions at any time. Changes will take effect when published on this page.
- Website Information
The information provided on this website is intended for general informational purposes only.
RQA Group provides specialist consultancy, training and support services relating to product risk, product recall, crisis management, business continuity and associated disciplines.
While we make reasonable efforts to ensure that information published on our website is accurate and up to date, we make no representations or warranties, express or implied, regarding its completeness, accuracy, reliability or suitability for any particular purpose.
Information on this website may be amended, updated or removed without prior notice.
- Professional Advice Disclaimer
The information, articles, publications, reports and other materials available on this website are provided for general guidance and information purposes.
They do not constitute legal, regulatory, technical or other professional advice tailored to any particular organisation, product or circumstances.
Visitors should seek appropriate professional advice before making decisions or taking action based on information contained on this website.
RQA accepts no responsibility for decisions made solely in reliance on general information published on the website, to the extent permitted by applicable law.
- Intellectual Property Rights
Unless otherwise stated, all intellectual property rights on the website and its content belong to RQA Group or its licensors.
This includes, but is not limited to:
- Text, articles, reports and publications
- Graphics, photographs and illustrations
- Logos, trademarks and branding
- Website design and layout
- Training materials and other downloadable resources
You may view, download and print extracts from the website for personal reference or legitimate internal business use, provided that:
- The material is not modified or misrepresented.
- Appropriate acknowledgement is given to RQA Group as the source.
- The material is not reproduced, distributed or used commercially without prior written permission.
Any other use of website content requires our prior written consent.
All third-party trademarks and intellectual property remain the property of their respective owners.
- Acceptable Use
You agree to use this website only for lawful purposes.
You must not:
- Use the website in any way that breaches applicable laws or regulations.
- Attempt to gain unauthorised access to the website, its servers or associated systems.
- Introduce viruses, malware or other harmful material.
- Interfere with the operation, security or availability of the website.
- Copy, reproduce or commercially exploit website content without appropriate permission.
- Use automated systems to extract substantial amounts of website content without our prior written consent.
We reserve the right to restrict access to the website where we reasonably believe these terms have been breached.
- Third-Party Links
Our website may contain links to third-party websites, publications or other external resources.
These links are provided for convenience and informational purposes only.
RQA Group does not control or endorse third-party websites and is not responsible for their content, availability, accuracy or privacy practices.
Accessing third-party websites is at your own discretion and risk.
- Downloads and Publications
RQA Group may make reports, articles, guidance documents and other resources available for download.
These materials are provided for general information and educational purposes unless expressly stated otherwise.
Although we take reasonable precautions, we cannot guarantee that downloadable materials will always be free from errors or harmful components.
Users are responsible for ensuring that downloaded materials are suitable for their intended use and for maintaining appropriate security measures.
Unless expressly permitted, downloaded materials must not be modified, republished, redistributed or sold without prior written permission.
- Enquiries and Contact Forms
Our website allows visitors to submit enquiries and request information about RQA Group’s services.
By submitting an enquiry, you confirm that the information provided is accurate to the best of your knowledge and that you are authorised to provide it.
Submitting an enquiry does not establish a contractual relationship between you and RQA Group or oblige RQA to provide services.
Any consultancy, training or other professional services subsequently provided by RQA will be subject to separately agreed contractual terms.
Personal information submitted through website forms will be processed in accordance with our Privacy Policy.
- Privacy and Data Protection
RQA Group is committed to protecting personal information and respecting the privacy of website visitors.
Any personal data collected through this website will be handled in accordance with applicable data protection legislation and our Privacy Policy.
For further information about how we collect, use, store and protect personal information, please refer to our:
Privacy Policy: https://www.rqa-group.com/privacy-policy/
- Cookies
Our website uses cookies and similar technologies to support website functionality, understand website usage and, where applicable, improve the visitor experience.
Further information about the technologies we use, their purposes and how you can manage your preferences is available in our Cookie Policy.
Cookie Policy: https://www.rqa-group.com/cookie-policy/
Where required by applicable law, we will obtain consent before using non-essential cookies or similar technologies.
- Website Availability
We aim to keep our website accessible and functioning correctly.
However, we do not guarantee that the website or its content will always be available, uninterrupted, secure or free from errors.
We may suspend, withdraw or modify all or part of the website for operational, maintenance, security or business reasons.
We will not be liable for temporary website unavailability to the extent permitted by applicable law.
- Limitation of Liability
Nothing in these Terms and Conditions excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.
To the fullest extent permitted by applicable law, RQA Group excludes liability for losses or damages arising from:
- Reliance on general information published on this website.
- Temporary interruption or unavailability of the website.
- Errors, omissions or inaccuracies in website content.
- Unauthorised access, malicious software or other security incidents beyond our reasonable control.
- Use of third-party websites linked from this website.
Nothing in these terms affects any rights or remedies that cannot lawfully be excluded or restricted.
These limitations relate solely to use of the website and do not replace or modify any separate contractual terms governing services provided by RQA Group.
- Changes to Website Content and Terms
RQA Group reserves the right to modify, update or remove website content at any time without prior notice.
We may also revise these Terms and Conditions periodically to reflect changes in our operations, legal requirements or website functionality.
The latest version will be published on this page, together with the date of the most recent update.
Continued use of the website following publication of revised terms constitutes acceptance of those terms, to the extent permitted by applicable law.
- Governing Law and Jurisdiction
These Terms and Conditions are governed by and interpreted in accordance with the laws of England and Wales.
Subject to any mandatory rights or protections applicable to website users, disputes arising in connection with these terms shall be subject to the jurisdiction of the courts of England and Wales.
- Contact Us
If you have any questions about these Terms and Conditions or the use of our website, please contact:
RQA Group
Wyvols Court
Basingstoke Road
Swallowfield
Reading
RG7 1WY
United Kingdom
Telephone: +44 (0)118 405 0192
Email: [email protected]
Website: www.rqa-group.com