RQA Group has been advising product manufacturers in the food and drink, consumer product, automotive and pharmaceutical industries on product recall, crisis management, business continuity since we were founded 25 years ago.
We have built up a wealth of knowledge and real-life experience in product risk, making us ideally placed to offer consultancy, auditing and training services using our network of consultants who typically have industry experience at a senior level in product quality and safety.
RQA Group are the leading providers of product recall advice and planning, product recall training and product recall simulations. This is supported by our extensive experience in managing and advising on over 1500 actual product recall incidents across many industries, as well as supporting insurers and law firms.
RQA specialise in crisis management and offer a comprehensive and customised service throughout the whole process. From initial development of your crisis management and emergency response plans, to review of your existing plans, crisis management training and finally annual testing via a crisis simulation exercise.
Business continuity planning (or business continuity and resiliency planning) is the process of creating systems of prevention and recovery to deal with potential threats to a company.
Any event that could negatively impact operations is included in the plan, such as supply chain interruption, loss of, or damage to, critical infrastructure (major machinery or computing /network resource)
Advising food & drink manufacturers on food safety, crisis management, business continuity and product recall. RQA Group has been advising Food & Drink industry clients on food safety, crisis management, business continuity and product recall since we were founded.
Consumer products are increasingly subject to product incidents, with the potential for a product recall to be necessary. Therefore, it is vital that you have effective product recall plans and a communications strategy in place and put these to the test on a regular basis.
If you would like to discuss how we can help you with any of our services, or anything relating to product risk, click below.
We can assist you with training, auditing, and consultancy in areas such as:
“We have been using RQA Group for incident management training courses and live crisis exercises involving the emergency services for several years across our business. They are delivered in a highly professional and expert manner and always provide excellent learning opportunities for our staff.”