Product Recall
We strongly recommend a Plan | Train | Test approach to recall readiness. RQA can help you develop or review your recall plans, train your recall team and put them to the test with a scenario-based simulation exercise.
Crisis Management
When a crisis strikes you want to know that you have a plan in place and that it is comprehensive and up-to-date. RQA can assist you with crisis management planning, training and crisis simulation exercises.
Business Continuity & Risk
Our specialist consultants will work with you to develop your business continuity plans including effective procedures for specific crisis types. We can then put those plans to the test via a table top or simulated functional exercise.
Food Safety Training
It is a fundamental requirement of food safety standards to train staff performing work that may affect product safety, legality and quality. RQA provides HACCP, Food Safety, Food Defence and other specialist training.
Field Services
RQA has the global capability to carry out a range of field services in retail, warehouse or distribution facilities on behalf of our clients. These include product withdrawal, retail quality checks, product inspections and more.
Auditing
RQA Group offers auditing and auditor training to manufacturers, distributors and retailers including Internal & Supplier audits, Food Safety or Quality Management audits, and specialist Food Defence and Foreign Body audits.
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A Selection of our Clients
How can RQA help you?
RQA Group is a leading management consultancy headquartered in the UK with an extensive network of expert consultants globally. We assist companies to avoid, prepare for, handle and recover from crises. Our client base includes many leading food and consumer product manufacturers, but we also work with many service industry clients, insurers and law firms.
Our global team advise clients in many specific areas and industries. For example, if you want advice on the safety risks of a specific automotive component, one of our expert automotive consultants will be working with you. If you need guidance on the safe manufacture of a soft cheese, one of our microbiologists or food safety experts will be assigned. If you are the focus of a social media and PR crisis, our crisis communications experts will help.
On top of our extensive capability and expertise, we pride ourselves on our responsiveness, and the high quality service and value we offer. This is very important to us and has been a vital factor in our business growth over the years.
Get to know us. Have a look at some of the companies we work for and see what they say about us here. Take a look below for more information on our senior team and to see some photos of a selection of our consultants from around the world.
For more on RQA and how we can help you, get in touch on contact@rqa-group.com or call us on +44(0)118 935 7242
RQA Key Industry Categories
Food and Drink
RQA are specialists in assisting food and drink companies with business continuity, product recall and crisis management.
Consumer Products
Manufacturers, importers and distributors of consumer products such as toys and electronic goods can also benefit from RQA’s expertise.
Insurance
RQA help insurers, brokers and their insureds improve their risk in the areas of product liability, contaminated product and product recall.
Legal
RQA provides expert witness and consultancy to legal firms with regards to product related insurance or liability suits.
Automotive
RQA can offer automotive manufacturers and suppliers product recall and crisis management consultancy and training.
Pharmaceutical
RQA experts advise our pharma clients on many areas of risk management including GMP, compliance, regulatory affairs and complaint investigations.
Lorenzo Paglierani
“De’Longhi Group has been working with RQA for several years now, always finding it very beneficial to the company, teams and people. High professionalism, prompt and competent interventions, have provided great benefits and contributions to continuous improvement of our processes, the strengthening of a preventive approach to potential crisis, and effective training. A very successful cooperation indeed!”
Francesco Giliotti
“I would like to thank RQA for the amazing job! The crisis simulation went very well and the observations provided in the report were extremely insightful.”
Sarah Jeffrey
“We have worked with the RQA Group for the past year now and throughout this time, have been able to deliver a complete overhaul to the structure of our Business Continuity Management documentation for our Global portfolio. With Business Impact Analysis, Crisis and Recovery Plans now complete, we have begun working on Simulation exercises to put our plans to the test. The exercises that we have completed to date are professionally run to a high standard and provide great value to our staff and organisation.”
Louis Lubrano
“Service to our insureds has improved considerably since we have partnered with RQA as our product recall crisis consultant. Immediate and efficient responses are a great comfort to companies in crisis and our partners at RQA provide our insureds exactly that!”
We are proud to be a signatory to the UN Global Compact and the Prompt Payment Code
