Product Recall
We strongly recommend a Plan | Train | Test approach to recall readiness. RQA can help you develop or review your recall plans, train your recall team and put them to the test with a scenario-based simulation exercise.
Crisis Management
When a crisis strikes you want to know that you have a plan in place and that it is comprehensive and up-to-date. RQA can assist you with crisis management planning, training and crisis simulation exercises.
Business Continuity & Risk
Our specialist consultants will work with you to develop your business continuity plans including effective procedures for specific crisis types. We can then put those plans to the test via a table top or simulated functional exercise.
Food Safety Training
It is a fundamental requirement of food safety standards to train staff performing work that may affect product safety, legality and quality. RQA provides HACCP, Food Safety, Food Defence and other specialist training.
Field Services
RQA has the global capability to carry out a range of field services in retail, warehouse or distribution facilities on behalf of our clients. These include product withdrawal, retail quality checks, product inspections and more.
Auditing
RQA Group offers auditing and auditor training to manufacturers, distributors and retailers including Internal & Supplier audits, Food Safety or Quality Management audits, and specialist Food Defence and Foreign Body audits.
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A Selection of our Clients
“RQA Group have provided risk management consulting and training to our businesses around the world for many years. They have also helped us to ensure we are prepared for product recalls and business continuity challenges. They are highly professional and expert in their field and we consider them a valuable resource across the business.”
Tom Richardson
“The Speedibake Crisis Management Committee were put through their paces in a crisis challenge test by RQA Group. It was a tough but rewarding day and the team performed well together. This puts us in a better position to effectively manage potential crises in future. Thank you RQA for making it feel so realistic!”
Peter Wilcock
“De’Longhi Group has been working with RQA for several years now, always finding it very beneficial to the company, teams and people. High professionalism, prompt and competent interventions, have provided great benefits and contributions to continuous improvement of our processes, the strengthening of a preventive approach to potential crisis, and effective training. A very successful cooperation indeed!”
Lorenzo Paglierani
“I would like to thank RQA for the amazing job! The crisis simulation went very well and the observations provided in the report were extremely insightful.”
Francesco Giliotti
How can RQA help you?
RQA Group is a leading management consultancy headquartered in the UK with an extensive network of expert consultants globally. We assist companies to avoid, prepare for, handle and recover from crises. Our client base includes many leading food and consumer product manufacturers, but we also work with many service industry clients, insurers and law firms.
Our global team advise clients in many specific areas and industries. For example, if you want advice on the safety risks of a specific automotive component, one of our expert automotive consultants will be working with you. If you need guidance on the safe manufacture of a soft cheese, one of our microbiologists or food safety experts will be assigned. If you are the focus of a social media and PR crisis, our crisis communications experts will help.
On top of our extensive capability and expertise, we pride ourselves on our responsiveness, and the high quality service and value we offer. This is very important to us and has been a vital factor in our business growth over the years.
Get to know us. Have a look at some of the companies we work for and see what they say about us here.
For more on RQA and how we can help you, get in touch on contact@rqa-group.com or call us on +44(0)118 935 7242
RQA Key Industry Categories
Food and Drink
RQA are specialists in assisting food and drink companies with business continuity, product recall and crisis management.
Consumer Products
Manufacturers, importers and distributors of consumer products such as toys and electronic goods can also benefit from RQA’s expertise.
Insurance
RQA help insurers, brokers and their insureds improve their risk in the areas of product liability, contaminated product and product recall.
Legal
RQA provides expert witness and consultancy to legal firms with regards to product related insurance or liability suits.
Automotive
RQA can offer automotive manufacturers and suppliers product recall and crisis management consultancy and training.
Pharmaceutical
RQA experts advise our pharma clients on many areas of risk management including GMP, compliance, regulatory affairs and complaint investigations.
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