Product Recall

Product Recall

We strongly recommend a Plan | Train | Test approach to recall readiness. RQA can help you develop or review your recall plans, train your recall team and put them to the test with a scenario-based simulation exercise.

Crisis management consultancy, planning and crisis simulation exercises.

Crisis Management

When a crisis strikes you want to know that you have a plan in place and that it is comprehensive and up-to-date. RQA can assist you with crisis management planning, training and crisis simulation exercises.

Business continuity plans

Business Continuity & Risk

Our specialist consultants will work with you to develop your business continuity plans including effective procedures for specific crisis types. We can then put those plans to the test via a table top or simulated functional exercise.

food safety training

Food Safety Training

It is a fundamental requirement of food safety standards to train staff performing work that may affect product safety, legality and quality. RQA provides HACCP, Food Safety, Food Defence and other specialist training.

Field Services

RQA has the global capability to carry out a range of field services in retail, warehouse or distribution facilities on behalf of our clients. These include product withdrawal, retail quality checks, product inspections and more.

Auditing and auditor training to manufacturers, distributors and retailers


RQA Group offers auditing and auditor training to manufacturers, distributors and retailers including Internal & Supplier audits, Food Safety or Quality Management audits, and specialist Food Defence and Foreign Body audits.

A Selection of our Clients

How can RQA help you?

RQA is the leading global consultancy and training firm, specialising in product recall, crisis management and business continuity. We offer a wide range of risk management services including consultancy and training to assist clients to avoid, handle and recover from crisis incidents. RQA experts work with businesses to develop crisis management, incident management, business continuity and product recall plans.  We also train and test our clients crisis management teams. Our consultants also help businesses to comply with crisis and BCP requirements from retailers, customers, insurers and regulators, through our comprehensive and customised consultancy and training.

For more on RQA and how we can help you, get in touch on or call us on +44(0)118 935 7242


RQA Key Industry Categories

Food and Drink

RQA are specialists in assisting food and drink companies with business continuity, product recall and crisis management.

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Consumer Products

Manufacturers, importers and distributors of consumer products such as toys and electronic goods can also benefit from RQA’s expertise.

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RQA help insurers, brokers and their insureds improve their risk in the areas of product liability, contaminated product and product recall.

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RQA provides expert witness and consultancy to legal firms with regards to product related insurance or liability suits.

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RQA can offer automotive manufacturers and suppliers product recall and crisis management consultancy and training.

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RQA experts advise our pharma clients on many areas of risk management including GMP, compliance, regulatory affairs and complaint investigations.

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