Crisis Simulation Exercise

“De’Longhi Group has been working with RQA for several years now, always finding it very beneficial to the company, teams and people. High professionalism, prompt and competent interventions, have provided great benefits and contributions to continuous improvement of our processes, the strengthening of a preventive approach to potential crisis, and effective training. A very successful cooperation indeed!”

Lorenzo Paglierani
Group Product Safety & Liability Director , Delonghi Group
Crisis Simulation Overview
  • Customised crisis scenario e.g. fire, gas explosion, bomb threat, pandemic flu / mass absence, or chemical leak
  • Desk top simulated exercise
  • Simulated contact with emergency services, retailers, suppliers, government agencies (environmental, safety etc.), media
  • Injects provided to escalate situation
  • Scenario can cover immediate response, incident management and business continuity
  • Full “hot” debrief
  • Report provided with recommendations
Who should attend?
  • Applicable to the crisis teams of all companies within the food and non-food consumer
    products sectors. Also applicable to laboratories and other service companies supporting
    these sectors
  • Attended by the crisis team of your company
  • From 4 – 12 delegates per course
Benefits to your organisation
  • Provide invaluable training to crisis team members outside a real incident
  • Demonstrating your commitment to ensuring your personnel are trained in managing a crisis
    incident to reduce the impact on all personnel and the business
  • Opportunity to improve crisis procedures following crisis simulation
  • Meets the definition of a functional exercise as defined by the UK Government  – https://www.ready.gov/business/testing/exercises
Course Duration
  • 1 day

This crisis simulation course is normally delivered on-site and ‘in-house’
Each course is tailored to meet the specific requirements of the company