HomenewsSocial media crisis

  • Survey shows reputational risk is key concern. How can you mitigate this risk?

    • February 2, 2021
    • Posted by: Nick Edwards
    • Categories: Crisis Communications, crisis management, Latest News, Risk Assessment, Social media crisis
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    In its recent ‘Reputational Risk Survey’ Willis Towers Watson revealed that 86 percent of clients are concerned about loss of income and customers due to reputational risk. In this article we discuss the findings and how RQA can help you minimise your risk.

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  • Top 20 tips for business continuity in a global health emergency

    • February 5, 2020
    • Posted by: Nick Edwards
    • Categories: Articles, Business Continuity Planning, Crisis Communications, crisis management, Latest News, RQA Group, Social media crisis
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    The outbreak of the current coronavirus reminds us of the impact public health emergencies can have on businesses so we’ve put together a brief guide on steps a business should take to ensure continuity of supply for as long as possible.

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  • Our MD, Vince Shiers, looks back at 2019 and ahead to recall in 2020

    • January 3, 2020
    • Posted by: Nick Edwards
    • Categories: Articles, Latest News, Product Recall Planning, RQA Group, Social media crisis
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    Vince Shiers, MD of RQA Group talks about the work we do and looks back at the major events and articles of 2019.

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  • Key Factors of Social Media Crisis Management

    • November 5, 2019
    • Posted by: Nick Edwards
    • Categories: Articles, Crisis Communications, crisis management, Latest News, Product Recall, RQA Group, Social media crisis
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    From how to prepare to how to handle and recover from a social media crisis, read on to find out more.

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