Survey shows reputational risk is key concern. How can you mitigate this risk?
- February 2, 2021
- Posted by: Nick Edwards
- Categories: Crisis Communications, crisis management, Latest News, Risk Assessment, Social media crisis
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In its recent ‘Reputational Risk Survey’ Willis Towers Watson revealed that 86 percent of clients are concerned about loss of income and customers due to reputational risk. In this article we discuss the findings and how RQA can help you minimise your risk.
Top 20 tips for business continuity in a global health emergency
- February 5, 2020
- Posted by: Nick Edwards
- Categories: Articles, Business Continuity Planning, Crisis Communications, crisis management, Latest News, RQA Group, Social media crisis
The outbreak of the current coronavirus reminds us of the impact public health emergencies can have on businesses so we’ve put together a brief guide on steps a business should take to ensure continuity of supply for as long as possible.
Key Factors of Social Media Crisis Management
- November 5, 2019
- Posted by: Nick Edwards
- Categories: Articles, Crisis Communications, crisis management, Latest News, Product Recall, RQA Group, Social media crisis
From how to prepare to how to handle and recover from a social media crisis, read on to find out more.
“Never Events” and Product Recalls
- June 10, 2019
- Posted by: Nick Edwards
- Categories: Crisis Communications, crisis management, Insurance, Latest News, Product Recall, Product Recall Planning, RQA Group
Our MD, Vince Shiers, shares his thoughts on implementing the “Never Event” principle from the healthcare industry and applying it to product recalls in food manufacturing.
Recalling 2018 by Vince Shiers, MD RQA Group
- January 15, 2019
- Posted by: Nick Edwards
- Categories: BRC, Crisis Communications, Food Safety, HACCP, Latest News, PAS 7100, Product Recall, Product Recall Planning, RQA Group, TACCP
Our MD, Vince Shiers, takes a look back at the product recall events that shaped 2018 and a selection of the company’s contributions to the product recall world.
Counterfeiting: An evolving risk that can damage your brand
- July 3, 2017
- Posted by: Nick Edwards
- Categories: Anti-counterfeiting, Crisis Communications, crisis management, Latest News, RQA Group
Unusual product recalls involving foreign bodies!
- October 21, 2016
- Posted by: Nick Edwards
- Categories: Crisis Communications, Latest News, Product Recall, RQA Group
RQA Group selected as preferred supplier for crisis communications by Allianz Insurance plc
- August 23, 2016
- Posted by: Nick Edwards
- Categories: Crisis Communications, Insurance, Latest News
RQA Group are very pleased to have been selected by Allianz Insurance plc to be a preferred supplier of crisis communication consultancy services for their clients.
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- Laboratory Consultancy, Training & Auditing
- Counterfeit Investigation & Brand Protection Services
- Extortion & Malicious Tampering Threats
- Root Cause Analysis
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