“Never Events” and Product Recalls

Our MD, Vince Shiers, shares his thoughts on events that should never happen in the product recall world, and how applying the “Never Events” principle from the healthcare industry can reduce the occurrence of product recalls caused by careless and unnecessary errors.  Click below to read Vince’s article.

RQA Group – Never Events Article

If you would like to discuss any aspect of this article and how the “Never Event” principle could apply to your business please get in touch.