RQA has the global capability to carry out product retrieval projects. When we say global, we really mean global.
We can purchase products from any part of the world and have them sent to you, or wherever you need them. These could be your own products, and / or your competitors’ products. You may be an institute or agency carrying out sensory tests. You may just want a specific product in-hand or a large number of units to carry out consumer trials. If you do regular tests on your products from the retail shelf, RQA will purchase products from stores and send them back to you, or a nominated lab, for testing. RQA will also project manage the retrieval, give regular updates on progress and a summary at the end of the project. Whatever your needs, RQA can help.
We can also carry out consumer retrievals, collecting your product from a customer who has made a complaint or has an issue with the product, to return to you for evaluation.
RQA have carried out product retrieval services in Europe, the Americas, Asia, Australia, the Middle East and Africa.
Contact us now to see if we can assist you with your product retrieval project on +44 (0)118 935 7242 or click here to contact us.
Click on the links in the menu to the right to find out about our other field services.