RQA strengthens its capability in the Australian and New Zealand markets
RQA Group, leading consultancy in product recall, crisis management, and food & product safety, has provided expert services in Australia and New Zealand for many years. In response to growing demand in the region we have strengthened our consultancy, training, and crisis response services.
RQA will now offer crisis response services to its insurance clients, brokers and their product recall insurance clients through a strategic relationship with Intelligent Risks (IR), Australia’s foremost management consultancy specialising in crisis, security, investigation, and risk management services. A large proportion of IRs crisis response projects in Australia have involved product contamination, both accidental and malicious, and product recall cases. IR has also been awarded the Outstanding Security Performance Award (OSPA) as the leading security consultancy in Australia in 2018 and again in 2019.
In addition to the crisis response services we can offer the following crisis and recall management services:
- Product recall and crisis management planning
- Product recall and crisis management training and simulation exercises
- Crisis media training
- Social media crisis training
In the area of food safety, we have also added additional expertise to our consultant network in Australia allowing us to broaden our training, auditing and consultancy offering. These services include:
- Food Safety & HACCP training
- Develop HACCP systems
- Food Defence, VACCP & TACCP planning and training
- Supplier and site audits
- Foreign body assessments and advice
- Allergen management
- Root cause analysis