Crisis management is an essential element of business in the 21st century. RQA helps our clients to prepare for a crisis by developing robust and practical procedures. We also provide customised training to support your crisis management and challenge the procedures and your team via crisis management simulations and live exercises with the emergency services.
RQA has been the appointed Crisis Management consultants to the insurance company Chartis Insurance since 2002 and is very familiar with the crisis management and business continuity requirements relating to insurance.
In many companies, senior managers are the only people to receive crisis management training. However, for a site that operates 24 hour shifts / 7 days a week, senior managers are only on site for 24% of the time. There is therefore a need to train shift supervisors and others in the immediate response to an emergency crisis incident. These people will be in charge of the site until the senior manager is able to get to the site to take over.
RQA will help you to develop immediate response procedures that will focus on interaction with the emergency services, decisions on full versus partial evacuation, communication, critical equipment shutdown, incident room, crisis pack or crash box etc.
To see the training courses that supplements these procedures, please go to: http://www.rqa-training.com/crisismanagement3.html#target
RQA’s crisis management consultants can help you to develop, review, implement, training and testing crisis management procedures and business continuity plans.
We will work with you to understand your needs and then develop draft plans that will meet your business requirements. This will normally start with a scoping meeting between our consultant and representatives from your crisis management team.
We offer the following crisis management courses that have been designed to meet your needs as well as complying with other business and customer requirements:
- Crisis Management
- Crisis Media
- Social Networks and Crisis Management
- Crisis Simulations
- Live Exercise with Emergency Services
For more details on all our crisis management courses, please click here. http://www.rqa-training.com/crisis-management.html
Our crisis simulations cover both desk top mock scenarios and live exercises with the emergency services. Our crisis and business continuity exercises can cover both the immediate response as well as the business continuity challenges. Scenarios are always fully customised to each client. Example scenarios include:
- Bomb threat
- Chemical spillage
- Environmental disaster
- Gas explosion
- Gas leak
- HSE investigation
- Loss of key supplier
- Malicious threat
- Mass absenteeism
- Pandemic flu
- Product contamination leading to product recall
- Tanker fire
RQA consultants have extensive experience in crisis management in the food manufacturing sector and are hand picked for each assignment, matching client requirements with consultant expertise.
For more details, please contact RQA: firstname.lastname@example.org